My experience with the childcarer has not been satisfactory and I would like to report it.

Yes if you had a poor experience with a professional or with a family through Nannuka, you can let us know using either a negative review or an anonymous report.

• A negative review is published publicly and helps other users by sharing your experience.

• An anonymous report lets you submit details confidentially it won’t be visible to other parents or to the professional/family unless you choose to share it.

To submit an anonymous report:

1. Log in and go to the “Reviews” section of your profile.

2. Find the professional’s (or family’s) profile that you want to report.

3. Click “Report” and fill out the form with details about why your experience was unsatisfactory.

These reports help Nannuka monitor community quality and take action if the same issues are reported repeatedly.